Association Administration Services

Some of the nation's largest and most respected membership organizations, associations, professional societies, and industry groups rely on Assurant Affinity Group Health Services for their member health benefits program design, development, marketing, and administration.

Composed of a dedicated team of professionals concentrating specifically on member programs, Assurant Affinity Group Health Services' primary emphasis is working to enhance member participation with association health benefit plans by offering superior products with top level marketing & administration services.

Our clients are securing a competitive edge through the insurance products they offer their members by contracting directly with Assurant Affinity Group Health Services.

Take a look at some of the invaluable services we provide and fund for all of our association clients:

	Member Health Insurance Center:  Members enjoy dedicated access to our internal call center and administration departments.  Internal licensed employees take member calls on a private labeled dedicated toll free number, providing immediate proposals and applications to all members.  All plans are described in detail during the member consultation.
	Application Processing & Direct Member Billing:  Our internal underwriters process all member applications and complete all medical underwriting requirements.  Ongoing member support is provided for the duration of the members plan.
	Member Communication Techniques:  We will private label and administer direct membership mailing campaigns and provide all printing and mailing services on a co-op basis with our association partners.  All campaigns are structured for maximum effectiveness in communicating health insurance benefits with members while keeping costs to a minimum.
	HRA & HSA Administration: Full administration for alternative funding arrangements, including health reimbursement accounts and health savings accounts. Members save anywhere from 30—50% on total health benefit expenses.
	Section 125 Administration: Available to all members with group health plans with an average savings of 50%.
	Marketing Materials: Our in house marketing department and interactive agency partners will create attractive, informative advertising and private labeled member materials that support your association health insurance plan.
	Benefit Profiles™: Online marketing and access to full member health benefit plan details and documents via a dedicated, co-branded, private labeled member benefits web site. Click here to view a sample online portal.
	Information Technology: Through our award winning proprietary software system called AppTrack!™, we are able to track enrollment and premium generation results and present marketing reports and analysis to outline your programs overall effectiveness.
	Phone Tracking: We utilize dedicated T1 lines and state-of-the-art digital phone systems capable of tracking utilization of your private labeled toll-free phone number including calls received and average answering time.

Furthermore, we develop and coordinate promotional member benefit campaigns that appeal to your members and reflect current health benefit trends. All of our in-house, salaried health benefit consultants and representatives are licensed with the Department of Insurance and act as a resource for participating members and serve as their advocates in finding solutions. All calls are answered courteously via our dedicated units of customer service and private labeled affinity departments.

We have a proven way to gain and retain members. We have honed the ability to pool a diverse array of market professionals and internal resources to meet the needs of your members.